Terms & Conditions

The booking terms regulate the agreement between Uddevalla Turism AB, org. No. 556023-9245, and you as an individual or the company / association that makes a purchase through our online booking.

Payment terms & cancellation policy
You can book the Archipelago products up to 18 hours before departure with the exception of Skaldjursbåten & Kräftskiva (36h before departure) and Jump on, skip (6h before departure). Other products can be booked up to six hours before the start time.

If you wish to change your order to a new date, you must contact Uddevalla Turism by telephone. When rebooking, your existing order is canceled and we create a new one.

You can cancel your order / order up to 72 hours before departure or start time. Cancellations made later than 72 hours are refunded 50% of the total amount. Cancellations later than 12h are charged 100%. No show will be charged 100%.

If you want to cancel your order / order you contact Uddevalla Turism by phone.

VAT rates
The prices stated are incl. 6% VAT for boat, 12% VAT for food and 25% VAT on other.

Ticket / receipt
Your order number is your ticket / your receipt.

Privacy Policy
Our privacy policy refers to the processing of personal data for which Uddevalla Turism is responsible for personal data. The privacy policy is applied when you share your personal information directly or indirectly with us via our websites, social media, our app or use our online booking. We are committed to conducting our business in accordance with the Data Protection Ordinance to ensure that the confidentiality of your personal data is protected and maintained. For more information, read our full privacy policy.

Force Major clause
In the event of a natural disaster, war, state regulation, strike, lock out, blockade or other work disability, fire, storm, accident or other circumstance outside of Uddevalla Tourism’s control, the company is entitled to suspend, restrict or otherwise dispose of ordered travel / product without obligation to pay compensation .

Extra information for booking of Skärgårdsbåtarnas products
Food
Included food and drink must not be consumed on board our archipelago boats. On board m / s Byfjorden is a bar with sales of alcoholic beverages and a simpler café selection (aboard m / s Sunningen and m / s Gustafsberg II there is a bistro with alcohol permits for limited time of the year).

Boat Replacement
The shipping company reserves the right, without obligation to pay, instead of advertised vessels to provide substitutes for reasonable reason.

Canceled departure
Uddevalla Turism reserves the right to cancel boat trips with Skärgårdsbåtarna 48h before departure if fewer than 25 people are pre-booked.

Extra information for booking a Rent a bike
Rent a bike is a collaboration between Uddevalla Turism AB and Ljungskile Outdoor World Event AB org.nr: 559155-7045. All invoicing is done by Uddevalla Turism.

Bicycles and associated equipment are only issued for presentation of valid ID.
The lessee is responsible for ensuring that the bicycle is returned in the same condition as for extradition.
Renters are responsible for damage to the bicycle and other equipment that has arisen during the rental period. In the event of damage, the lessee must pay the repair cost and the material cost. The damage compensation is invoiced after the return of the bicycle and other equipment.
If the rental period is exceeded, a penalty fee of SEK 300 and a delay fee of SEK 150 / day will be charged. Penalty fee and delay fee are invoiced.
If the bicycle or other equipment would be stolen / lost during the rental period, the lessee replaces the landlord with the full value of the stolen / lost bicycle and other equipment. The bicycle and other equipment are considered stolen / lost from the same day the customer has not been able to return or after three days delay if the customer does not return.
Lessees are liable for damages incurred by third parties.
No refund on previous return of the bike and other equipment.
The lessor takes no responsibility whatsoever for personal or material damage to private property that may possibly arise during the rental period.

Damage compensation and in case of no return of bicycle and associated equipment, the following applies:

Basket is charged 300kr

Pedals are charged 250kr

Saddle is charged 250kr

Lighting is charged 200kr

Wheels are charged 1200kr

Lock or key is charged 500 SEK.

Helmet is charged 700 SEK

High chair is charged 1500kr

No functional bicycle or no return is charged 6500 SEK

Uddevalla TURISM AB Södra Hamnen 2
451 42 Uddevalla
Org.nr: 556023-9245
Phone: 0522-698480
E-post: boka@uddevalla.com
Hemsida: www.uddevalla.com
Approved for F-tax Reg. No .: SE556023924501 Bank transfer: 721-0594